Terms of service
Overview
This website is owned and operated by Hestialux Shop.
Throughout the site, the terms “we,” “us,” and “our” refer to Hestialux Shop.
By accessing our website or purchasing any of our products, you agree to be bound by these Terms of Service, along with our other published policies. These Terms apply to all users of the site, including visitors, customers, merchants, and content contributors.
Please read these Terms carefully before using the website. If you do not agree to all of the Terms, you may not access the website or use our services.
1. Online Store Terms
By agreeing to these Terms, you confirm that you are at least the age of majority in your country of residence, or that you have obtained consent from a parent or legal guardian.
▹ You agree not to use our products or services for any unlawful purpose or in violation of any applicable laws or regulations
▹ Any violation of these Terms may result in termination of your access to our services
2. General Conditions
▹ We reserve the right to refuse service to anyone, at any time, for any reason permitted by law
▹ You understand that your information (excluding payment details) may be transmitted over various networks
▹ Payment information is always encrypted during transmission
3. Accuracy, Completeness, and Timeliness of Information
▹ We are not responsible if information made available on this website is inaccurate, incomplete, or outdated
▹ The content is provided for general information purposes only and should not be relied upon as the sole basis for decision-making
4. Modifications to the Service and Prices
▹ Prices for our products are subject to change without notice
▹ We reserve the right to modify, suspend, or discontinue any part of the website or services at any time without prior notice
5. Products or Services
▹ Some products or services may be available exclusively online and may have limited quantities
▹ These products are subject to return or exchange only in accordance with our Refund Policy:
https://hestialux.com/pages/refund-policy
▹ We make reasonable efforts to display product descriptions and images accurately but do not guarantee that your device’s display will be error-free
6. Accuracy of Billing and Account Information
▹ We reserve the right to refuse, cancel, or limit any order at our discretion
▹ You agree to provide current, complete, and accurate purchase and account information for all transactions made on our website
7. Optional Tools
▹ We may provide access to third-party tools that we do not monitor or control
▹ Your use of such tools is at your own risk
▹ We are not responsible for their availability, accuracy, or performance
8. Third-Party Links
▹ Our website may contain links to third-party websites that are not affiliated with us
▹ We are not responsible for examining or evaluating the content, accuracy, or policies of any third-party websites
9. User Comments and Submissions
If you submit comments, feedback, or suggestions:
▹ You grant Hestialux Shop a non-exclusive, royalty-free right to use, reproduce, or distribute such content
▹ You agree not to submit content that is unlawful, abusive, defamatory, or infringes the rights of others
10. Personal Information
▹ Your submission of personal information through the website is governed by our Privacy Policy:
https://hestialux.com/pages/privacy-policy
11. Errors, Inaccuracies, and Omissions
▹ We reserve the right to correct any errors, inaccuracies, or omissions
▹ We may update information at any time without prior notice
12. Prohibited Uses
You are prohibited from using the website or its content:
▹ For any unlawful or unauthorized purpose
▹ To infringe upon the rights of others
▹ To transmit malicious code, spam, or harmful software
▹ To interfere with the security or functionality of the website
13. Disclaimer of Liability
▹ We do not guarantee uninterrupted, timely, secure, or error-free access to the website
▹ To the fullest extent permitted by law, Hestialux Shop shall not be liable for any loss or damage arising from the use of our website, products, or services
14. Indemnification
▹ You agree to indemnify and hold harmless Hestialux Shop, its affiliates, partners, employees, and suppliers from any claims or demands arising out of your breach of these Terms or violation of any law or third-party rights
15. Severability
▹ If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions shall remain valid and enforceable
16. Termination
▹ These Terms remain effective unless terminated by either you or us
▹ We may terminate or suspend your access to the website immediately if you violate these Terms
17. Entire Agreement
▹ These Terms, together with our other published policies, constitute the entire agreement between you and Hestialux Shop regarding your use of the website
18. Governing Law
▹ These Terms are governed by and interpreted in accordance with the laws of Ontario, Canada
19. Changes to Terms of Service
▹ You may review the most current version of these Terms at any time on this page
▹ We reserve the right to update or modify these Terms by posting changes on the website
▹ Continued use of the website constitutes acceptance of those changes
20. Contact Information
We're here to help with any questions regarding these Terms or our services.
▹ Website: https://hestialux.com
▹ Email: help@hestialux.com
▹ Phone: +1 437 702 1401
▹ Address: 559 Queen St W, Toronto, ON M5V 2B6, Canada
Business Hours
▹ Monday to Friday: 9:00 AM – 5:00 PM
▹ Saturday & Sunday: 10:00 AM – 2:00 PM
▹ Average Response Time: 24–48 hours